Management of Challenging Behaviours in Dementia Care is a course Dynamis developed to meet the needs of a Local Authority client.  The course is designed to enable residential care staff who work with older people to understand and better address the issues of challenging behaviour in their services.

Managing Challenging Behaviour in Dementia Care
(for Staff working with Older People in Care- 2 Days)

Elderly in Care/ with Dementia / Stress-Related Behaviour

Learning Outcomes

Understand and use a stress-based model of understanding aggression and challenging behaviours.


Ideas and Techniques which will enable staff to reduce the triggers for aggression in their workplace, in line with best practice.


Tactics and Strategies which will assist staff in protecting themselves and safeguard their residents, in line with law and guidance.



For a full set of detailed learning outcomes for this course, please download the following PDF document.


Challenging Behaviours in Dementia.pdf






This training course is suitable for Care Workers, Nurses, Support Workers and other staff who may look after older residents in care homes who can demonstrate challenging or harmful behaviours.

Did you know?

“The best vantage point for understanding behaviour is from the internal reference frame of the individual himself”

Rogers (1951)



"Challenging behaviours may be the result of a progressively lowered threshold to stress

(Hall 1994)  or a  ‘shrinking of the comfort zone’ (Carron and Goetz 1998)  resulting in stress-related responses  such as agitation and aggression."

Bonner (2005)




  1. Accredited Training

  2. Non-Harmful Methods

  3. Legal Issues Covered

  4. Risks Reduced

  5. Staff Protected

  6. Safeguards clients

  7. Complies with Regulation

  8. Value for Money

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