Our core beliefs...

Our Goals and Objectives...

All training it is suggested must be based on a series of key principles. It must:


Promote an explicit values base that is compatible with the ethos of a caring service and relevant professional ethics


Show a demonstrable focus on issues of diversity compatible with the principles of anti-oppressive practice


Always integrate Primary, Secondary and Tertiary prevention strategies and not just teach crisis management skills


Demonstrate commitment to service user involvement in the development, implementation and evaluation of training, which is reflected in organisational policy


Be undertaken in so far as is practicable within the context of prepared environments which in and of itself minimise the need for such interventions


Show an ability to improve staff and service user safety


Identify the dimensions and practice of staff support before and after incidents of violence


Identify the dimensions and practice of service user support before and after incidents of violence


Provide separate training for managers on

their role and responsibility in promoting professional values, cultures of non-violence, evidence-based interventions and root cause analysis.


Within teams of trainers there must be trainers with an educational qualification and within certain timeframes all should be working towards a training qualification.


Training for Trainers should identify a minimum number of hours but professional approval/QA is also necessary around the content of the training.


(Paterson 2004 adapted from Tucker 2003)

Our promise to our clients...

Even where best practice in the management of violence is implemented, it is potentially unlikely that violence and thus restraint can or will be eliminated although the potential impact of prolonged co-ordinated systematic attention to the problem should not be under estimated.


Reactive interventions such as restraint ‘are not constructive, and they are not concerned with changing behaviour in the long term’.


Such interventions (in a care environment) therefore are never, in and of themselves, ‘treatments’ but they must always take place in the context of the environment and the relationships involved.


Awareness of the risks of physical interventions, both physical and psychological, should be a focus of attention not just to the nature of physical interventions used but to the whole nature of the service users experience with a team of staff.


The simplest way to improve safety during physical interventions is to avoid undertaking them in the first place. Unfortunately the prevention of violence is sadly far from simple, requiring committed and sustained attention to primary, secondary and tertiary prevention not just within services but in wider society.


“Proposed Standards for Training in the Prevention and Therapeutic Management of Violence”

NHS Education

  1. Professional Training

  2. Legal Issues Covered

  3. Risks Reduced

  4. Staff Protected

  5. Safeguards clients

  6. Complies with Regulation

  7. Value for Money

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